The item you received is different from its description or images
Your order arrived damaged or defective
The package was lost, delayed, or undeliverable
A Simple, Hassle-Free Resolution Process
1. Request a Return
First you have to request a return through or customer support team whether through email or live chat.
2. Prepare Your Return
Print your return label, attach it securely to the package, and drop it off at your nearest USPS or UPS location.
3. Receive Your Refund
Once your return is processed, you’ll receive a refund to your original payment method or as store credit.